Ordering

Customer Support
Service efficiency is maintained by providing both technical support and advice to customers on products and specifications. Also backed by a substantial investment in stocks resulting in quick response times to customer requirements via computerised networking.
If you should have a requirement for any product not shown in this brochure, do not hesitate to contact us and we will search for this item.

How to Order
To place your order with our Horticultural Division please consult sales office:
Telephone: Dundee 01382 229251 (8 lines)
Fax: 01382 229997
Email: info@lowsofdundee.co.uk or email to individual addresses as detailed on back page.
Product availability and costs are quickly generated in response to all customer requirements. This information service is not only responsive but clearly an advantage to all our customers.

Trade Counter
Our Trade Counter in Errol offers the full range of products displayed in our catalogue, along with Bark Mulch Chips, Garden Tools, Compost and Grow Bags.

Lows of Dundee Ltd
Errol Aerodrome, Errol, Perthshire PH2 7TB
Tel/Fax 01821 642146

Carriage Charges
Orders value over £100.00 (before VAT) - Free (UK Mainland)
Orders value under £100.00 (before VAT) - £10.00 (UK Mainland)
Carriage to Ireland, Channel Islands, Scottish Islands - Extra at cost

Book in Charge
All orders delivered by courier that require Book-in, will incur a £5.00 booking fee.

Warehouse Stock/Delivery
Our Tayside Warehouse is serviced by Ray Nugent, Iain Ramsay and Robert Garside who are responsible for all goods inward and despatch. Sandra Mutch supports the warehouse team, arranging product sample requests.
 
A comprehensive handling and delivery framework has been setup to provide the customer with a prompt delivery service, from product selection, preparation, despatch and safe delivery. Please consult sales office for full information on delivery times and procedures.